-Are the products sold on Chanan Official new and authentic?
All the products we send are accompanied by an authenticity card ensuring the quality and authenticity of the product. Before arriving in your hands, they are checked by our experts to ensure their authenticity. All products come directly from our network of retail and professional partners in United States. They have never been worn and are delivered to you in their original box with all accessories.
-How do you get limited and out-of-stock products in shops and on traditional sites?
We explain everything: these products are released in limited quantities and are out of stock in shops and on traditional websites in a very short time.
Our mission: to give you access to these products, perfectly new and authentic, in complete security. To do this, we work in partnership with a network of retailers, individuals and professionals in United States to get you these products, even after they have been released.
-How do you authenticate products?
When the products arrive at our premises, they pass through the hands of our experts who ensure their authenticity. Each product is carefully examined: the labels, the seams, the accessories, the packaging, the smell. Every element is scrutinised to guarantee the authenticity of the product you receive.
-How can I be sure that my product is authentic?
Our team is dedicated to checking and authenticating each product before it is sent. After passing our inspection and authentication process, your product is returned to its original packaging and we add an authenticity card signed by the team member who carried out the inspection, as a guarantee.